@charset "UTF-8";
:root{--navy:#102839;--navy2:#17394b;--teal:#1c679c;--teal-light:#e7f1f8;--ink:#1b3340;--muted:#617580;--border:#dce5e8;--canvas:#f3f6f7;--white:#fff;--radius:14px;--shadow:0 3px 16px #18374406;font-family:Inter,"Segoe UI",Arial,sans-serif;color:var(--ink);font-size:15px;line-height:1.5}
*{box-sizing:border-box}body{margin:0;background:var(--canvas)}a{color:#076e76;text-decoration:none}a:hover{text-decoration:underline}button,input,select,textarea{font:inherit}button,a,input,select,textarea,summary{outline-offset:4px}a:focus-visible,button:focus-visible,input:focus-visible,select:focus-visible,textarea:focus-visible,summary:focus-visible{outline:3px solid #e9af42}h1,h2,h3,p{margin-top:0}h1{font-size:29px;letter-spacing:-.8px;margin-bottom:0;line-height:1.2}h2{font-size:20px;letter-spacing:-.35px;line-height:1.35}h3{font-size:16px}small{font-size:12px}table small,td small{display:block;color:var(--muted);margin-top:4px}table{border-collapse:collapse;width:100%;font-size:14px}th{text-align:left;color:var(--muted);font-weight:600;font-size:12px;white-space:nowrap;background:#fafcfc}th,td{padding:17px 20px;border-bottom:1px solid var(--border);vertical-align:top}tr:last-child td{border-bottom:0}td strong{font-weight:600}td pre{white-space:pre-wrap;max-width:480px;word-break:break-word;font-size:12px}td details{min-width:90px}label{display:flex;flex-direction:column;gap:7px;font-size:13px;font-weight:600}input,select,textarea{width:100%;min-height:43px;border:1px solid #c4d3d9;border-radius:8px;padding:10px 12px;background:white;color:var(--ink);font-size:14px;font-weight:400}textarea{resize:vertical}input[type=checkbox]{width:17px;min-height:17px;margin:0;accent-color:var(--teal)}input::placeholder{color:#748a94}.button{display:inline-flex;justify-content:center;align-items:center;gap:8px;border:1px solid var(--teal);border-radius:8px;background:var(--teal);color:white;cursor:pointer;font-size:13px;font-weight:600;padding:11px 16px;white-space:nowrap;min-height:43px}.button:hover{background:#076c6e;text-decoration:none}.button.secondary{background:white;border-color:#c6d7dd;color:#294957}.button.secondary:hover{background:#f1f7f7}.button.small{padding:8px 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span{font-size:18px;width:19px;text-align:center}.nav-link:hover{background:#ffffff0b;color:white;text-decoration:none}.nav-link.active{background:#ffffff10;color:#a9ece2;border:1px solid #ffffff0b}.sidebar-bottom{margin-top:auto;padding:26px 13px 0;color:#9bb6c1}.sidebar-bottom p{font-size:14px;line-height:1.6;margin:12px 0 0}.version{font-size:10px;letter-spacing:.3px}.workspace{margin-left:246px}.topbar{height:73px;border-bottom:1px solid var(--border);background:#fff;display:flex;align-items:center;justify-content:space-between;padding:0 38px;font-size:12px;color:var(--muted)}.user-menu{display:flex;gap:20px;align-items:center}.user-menu a{font-weight:600;color:var(--ink)}.user-menu form{margin:0}main{padding:34px 38px;max-width:1660px;margin:auto}.page-heading{display:flex;justify-content:space-between;gap:20px;align-items:center;margin-bottom:27px}.eyebrow{font-size:10px;letter-spacing:1.8px;font-weight:700;color:var(--teal);margin:0 0 9px}.role-label{border:1px solid var(--border);border-radius:30px;background:white;padding:6px 13px;font-size:11px;color:var(--muted)}.welcome{padding:29px 34px;background:var(--navy2);border-radius:var(--radius);color:white;display:flex;justify-content:space-between;margin-bottom:25px;overflow:hidden}.welcome .eyebrow{color:#9edbd3;font-size:9px}.welcome h2{font-size:28px;letter-spacing:-.6px;line-height:1.23;margin:8px 0 12px}.welcome p:last-child{color:#a9c6cf;margin-bottom:0;font-size:13px}.welcome-mark{position:relative;align-self:center;font-size:95px;font-weight:750;letter-spacing:-9px;color:#49737e;line-height:1.2;padding:0 50px}.welcome-mark span{position:absolute;font-size:78px;color:#50b7ae;right:0;top:-5px}.stats{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:17px;margin-bottom:26px}.stat{background:white;border:1px solid var(--border);border-radius:var(--radius);padding:21px 22px;box-shadow:var(--shadow)}.stat span{display:block;color:var(--muted);font-size:12px;min-height:36px}.stat strong{font-size:36px;font-weight:650;letter-spacing:-1px;display:block;margin:2px 0 8px}.stat a{font-size:11px;font-weight:600}.card{background:white;border:1px solid var(--border);border-radius:var(--radius);padding:25px;box-shadow:var(--shadow);margin-bottom:23px;min-width:0}.card>p:last-child{margin-bottom:0}.two-columns{display:grid;grid-template-columns:1.5fr 1fr;gap:24px}.two-columns>.card{height:fit-content}.section-heading{display:flex;align-items:center;justify-content:space-between;gap:20px;margin-bottom:19px}.section-heading h2,.section-heading h3{margin:0}.activity-row{display:flex;align-items:center;gap:14px;color:var(--ink);padding:16px 0;border-top:1px solid #e8eef0}.activity-row:hover{text-decoration:none;background:#fcfdfd}.activity-row>span:nth-child(2){flex:1;min-width:0}.activity-row strong{font-size:13px;font-weight:600;display:block}.activity-row small{color:var(--muted);display:block;margin-top:3px}.ticket-number{font-size:11px;color:var(--muted);font-weight:600}.badge{display:inline-flex;align-items:center;white-space:nowrap;font-size:10px;border:1px solid #d8e9e7;border-radius:20px;background:#edf7f5;color:#225e5d;padding:4px 9px;font-weight:600}.badge.private{background:#f4edfc;color:#775594;border-color:#e5d9f3}.steps{padding-left:22px;margin:24px 0}.steps li{padding:0 0 18px 5px;font-size:13px}.steps li::marker{color:var(--teal);font-weight:600}.steps strong,.steps span{display:block}.steps span{font-size:12px;color:var(--muted);margin-top:3px}.muted{color:var(--muted);font-size:13px}.fine{color:var(--muted);font-size:12px;line-height:1.65}.toolbar{display:flex;align-items:end;justify-content:space-between;gap:20px;margin-bottom:22px;flex-wrap:wrap}.filters{display:flex;gap:12px;align-items:end;flex-wrap:wrap}.filters>input:not([type=hidden]){width:240px}.filters label{font-size:11px;min-width:140px}.filters select{min-width:140px}.actions{display:flex;gap:10px;flex-wrap:wrap}.table-card{padding:0;overflow:auto}.pagination{display:flex;justify-content:flex-end;align-items:center;gap:12px;padding:16px 20px;border-top:1px solid var(--border)}.pagination>span{margin-right:auto;color:var(--muted);font-size:12px}.pagination .button{font-size:11px;min-height:35px;padding:6px 10px}.form-grid{display:grid;grid-template-columns:1fr 1fr;gap:20px}.span-2{grid-column:1/-1}.form-actions{display:flex;gap:12px;border-top:1px solid var(--border);padding-top:20px;margin-top:4px}.stack{display:flex;flex-direction:column;gap:18px}.stack .button{align-self:flex-start}.checkbox{display:flex;flex-direction:row;align-items:center;gap:10px;font-size:12px;font-weight:400}.checkbox-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:12px}.checkbox-grid .checkbox{align-items:flex-start}fieldset{border:1px solid var(--border);border-radius:9px;padding:18px}legend{font-size:13px;font-weight:600}fieldset .checkbox{margin-bottom:10px}.detail-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:20px}.detail-grid p{font-size:14px;margin-top:6px}.detail-row{padding:17px 0;border-bottom:1px solid var(--border);font-size:13px}.detail-row strong{font-size:14px}.detail-row p{margin:8px 0}.detail-row>a{margin-left:10px;font-size:12px}.detail-row.horizontal{display:flex;align-items:center;gap:20px}.detail-row small{display:block;color:var(--muted)}.note-text{padding-top:20px;border-top:1px solid var(--border);color:var(--muted);font-size:13px}details{margin-top:17px}summary{font-size:13px;color:var(--teal);cursor:pointer;margin-bottom:15px}.chips{display:flex;align-items:center;gap:12px;flex-wrap:wrap}.chips>span:not(.badge){font-size:13px;color:var(--muted)}.ticket-columns{display:grid;grid-template-columns:minmax(0,1fr) 335px;gap:25px}.sticky{height:fit-content;position:sticky;top:20px}.note{padding:20px 0;border-top:1px solid var(--border);margin-top:22px;font-size:13px}.note>div{display:flex;justify-content:space-between;gap:14px}.note small{color:var(--muted)}.note p{margin:12px 0 0}.pre-line{white-space:pre-wrap;overflow-wrap:anywhere}.empty{text-align:center;color:var(--muted);padding:44px 25px;font-size:13px}.empty h3{color:var(--ink);margin:10px 0}.empty-icon{font-size:34px;color:#90b8bd;display:block}.empty p{max-width:310px;margin:0 auto}.notice{padding:15px 20px;border-radius:9px;background:#fff4dc;border:1px solid #efdeb7;margin-bottom:25px;font-size:13px}.notice.success{background:#e6f6ed;color:#246149;border-color:#bddfcb}.guest{max-width:860px;padding:40px 24px}.guest-brand{display:flex;gap:13px;align-items:center;justify-content:center;margin:12px 0 30px}.auth-card{max-width:475px;margin:0 auto 25px;padding:36px}.auth-card h1{font-size:29px;margin-bottom:15px}.auth-card .stack{margin-top:25px}.auth-card .button{width:100%}.auth-card ol{padding-left:20px;font-size:14px}.auth-card li{margin-bottom:12px}.secret{display:block;word-break:break-all;padding:16px;background:#e8f4f0;border-radius:7px;font-size:18px;letter-spacing:2px;margin:20px 0}.narrow{max-width:780px;margin-left:auto;margin-right:auto}.recovery-grid{display:grid;grid-template-columns:1fr 1fr;gap:12px;background:#f0f5f6;padding:20px;margin:25px 0}.recovery-grid code{font-size:15px}.checklist{list-style:none;padding:0;margin:20px 0}.checklist li{border-bottom:1px solid var(--border);padding:10px 0;font-size:13px}.report-ticket{padding-top:22px;border-top:1px solid var(--border);margin-top:22px;break-inside:avoid}.report-ticket small{color:var(--muted)}.report-ticket p{font-size:14px;margin-top:12px}footer{display:flex;justify-content:space-between;color:#71858d;font-size:10px;margin-top:30px;gap:20px}.nav-toggle{display:none}.skip{position:absolute;top:-100px;left:20px;background:#fff;padding:15px;z-index:100}.skip:focus{top:10px}
@media(min-width:1500px){main{padding:40px 52px}.welcome{padding:35px 40px}.stats{gap:22px}.card{padding:28px}.table-card{padding:0}}
@media(max-width:1150px){.sidebar{width:220px;padding:25px 13px}.workspace{margin-left:220px}.brand{font-size:13px}main{padding:27px 24px}.topbar{padding:0 25px}.stats{grid-template-columns:repeat(2,minmax(0,1fr))}.stat span{min-height:18px}.two-columns{grid-template-columns:1fr 1fr}.ticket-columns{grid-template-columns:1fr}.sticky{position:static}.checkbox-grid{grid-template-columns:1fr 1fr}}
@media(max-width:800px){.sidebar{transform:translateX(-100%);transition:transform .2s;width:246px}.nav-open .sidebar{transform:translateX(0)}.workspace{margin-left:0}.nav-toggle{display:inline-block;background:none;border:0;padding:9px;font-size:23px;color:var(--ink);cursor:pointer}.topbar{padding:0 15px;height:64px;gap:10px}.topbar>span{display:none}.user-menu{margin-left:auto;gap:10px}main{padding:25px 18px}.page-heading{margin-bottom:22px}h1{font-size:26px}.role-label{display:none}.welcome{padding:27px}.welcome h2{font-size:26px}.welcome-mark{font-size:63px;padding:0 30px}.welcome-mark span{font-size:52px}.two-columns{grid-template-columns:1fr;gap:0}.stats{gap:12px}.stat{padding:18px}.stat strong{font-size:31px}.card{padding:22px}.table-card{padding:0}.form-grid{grid-template-columns:1fr}.span-2{grid-column:1}.detail-grid{grid-template-columns:1fr 1fr}.checkbox-grid{grid-template-columns:1fr}.toolbar{align-items:stretch}.filters{width:100%}.filters>input:not([type=hidden]){flex:1;width:100%;min-width:200px}.filters label{flex:1}.toolbar>.button{width:100%}.section-heading{flex-wrap:wrap;gap:12px}.activity-row{flex-wrap:wrap}.activity-row .badge{margin-left:auto}.guest{padding:25px 16px}.auth-card{padding:28px}.secret{font-size:16px}.pagination{flex-wrap:wrap}.pagination>span{width:100%}.report-ticket .section-heading{display:block}.note>div{flex-wrap:wrap}.form-actions{flex-wrap:wrap}}
@media(max-width:420px){.welcome-mark{display:none}.welcome{padding:25px}.stats{gap:10px}.stat{padding:16px 14px}.stat span{font-size:11px}.stat a{font-size:10px}.detail-grid{grid-template-columns:1fr}.recovery-grid{grid-template-columns:1fr}.brand-icon{width:36px;height:36px}.guest-brand{font-size:14px}footer span{display:none}}
@media print{body{background:white;color:black}.sidebar,.topbar,.no-print,.page-heading,footer,.skip,.notice{display:none!important}.workspace{margin:0}main{padding:0;max-width:none}.card{box-shadow:none;border:0;padding:0}.report{margin:0}.badge{background:white;color:black;border-color:#999}.report-ticket{break-inside:avoid}a{color:black;text-decoration:none}@page{size:A4;margin:18mm}}
.nav-scrim{display:none}
@media(max-width:800px){.nav-open .nav-scrim{display:block;position:fixed;inset:0;z-index:9;border:0;background:#10283966}}

.brand-image{width:52px;height:auto;border-radius:9px;background:white;padding:2px;flex-shrink:0}.guest-brand .brand-image{width:84px}.brand{gap:10px}.brand>span{line-height:1.35}